Waqas B. Moghal is the Director of Business Transformation & Advisory at Daythree. He leads the Group’s advisory and transformation initiatives, working closely with organisations to enhance service delivery and operational performance through strategic business process solutions.

Waqas brings over two decades of global experience across Asia Pacific, Europe, and the United States. A distinguished customer experience consultant and certified COPC expert, he combines deep industry knowledge with a strong academic foundation in Software Engineering and MBA studies. Throughout his career, he has guided leading organisations through complex transformation programmes, delivering measurable improvements in operational efficiency and customer engagement.

At Daythree, Waqas focuses on helping organisations reimagine service delivery by integrating strategy, technology, and operational excellence. His work supports clients in strengthening business performance, improving customer interactions, and achieving sustainable growth in an increasingly digital landscape.