Payment Card Industry Data Security Standard (PCI DSS) is a globally recognised security standard developed by the PCI Security Standards Council that defines technical and operational requirements for organisations that store, process, or transmit payment card data, helping ensure a secure environment and protect cardholder information.
1. Best Automation Organization of the Year – Daythree Digital Berhad
2. Best Customer Experience Organization of the Year – Daythree Digital Berhad
3. Best Digital GBS Provider – Daythree Digital Berhad
4. Operational Excellence in Contact Centre – Daythree Digital Berhad
5. ASEAN GBS Visionary Leader of the Year – Raymond Devadass
6. Best Transformation Leader in Contact Centre – Chiew Sin Kwang
7. Best Thought Leader in Contact Centre – Chiew Sin Kwang
8. Overall GBS Corporate Achievement Award
1. Gold Award for Best New Contact Centre
2. Silver Award for Best Use of Data Analytics
1. Outstanding Digital Transformation Project – Digital Customer Services
2. Digital Adoption – Customer Resolution Ecosystem
1. Workplace Innovation : Runner Up
Asian-Oceanian Computing Industry Awards
