At Daythree, every Rockstar is guided by the Daythree Way – Service from The Heart! This explains our service culture and the operating principles on how we grow together.
We believe strongly in humanising technology, while our Rockstars focus on building brand trust for the brands we serve by delivering a connected experience with empathy and passion.
Through technology, innovation, and use of data, we deliver insights and a personalised experience.
“Throughout the years of working together, we have evolved our business relationship from a vendor-client relationship towards now being a key business partner for our operations.
Daythree was also instrumental in guiding and supporting us towards a COPC certification and continues to suggests plans for continuous improvements. They are an organisation passionate about what they do, and functions efficiently with a thorough understanding of the client’s requirements.“
Senior Manager, Operation & Performance
Energy & Utilities Organisation
“We currently use Daythree and they are PCI-DSS certified (which is important for us since we are fintech). We went through a whole list of vendors before settling with them as I wanted management with heart and truly understand our business.
I went (from using another industry player) to Daythree and have not regretted the decision since.“
Head of Customer Experience
Regional Fintech Organisation
“We gained good experience during the knowledge transfer programme. Daythree with its vast experience in professional customer management, provided us with complete guidance and training which is now very useful in our day-to-day tasks, particularly in customer handling.”
Government Public Service Department
“Daythree formulated a Robotic Process Automation (RPA) solution for our Regional Shared Services Purchase Order process. The outcome provided us with great confidence on the RPA technology. Our global leaders were very impressed with the outcome, especially within the short period of time.”
Director, APAC Shared Services Centre
US Health Tech Organisation
“Daythree helped us build a multi-million Revenue Generation insurance business from ground zero. They are the epitome of integrity and professionalism, and are genuinely interested in building a long term relationship.”
Vice President, Group Insurance
Financial Services Organisation
“Daythree has provided exceptional services. They’ve improved our email-based incident management and met all terms of the service level agreement (SLA). It’s a close partnership marked by the specialists’ consistent updates and quick responses. They offer thoughtful insights.“
Head of Customer Experience & Services
“Through their vast experience, Daythree was able to develop and implement best practices throughout their operations, including getting their operations to be PCI-DSS certified to cater to the nature of client’s business operations.
Daythree proved to be a valuable partner by consistently finding innovative methods to solve the problems faced and arrive at a sound conclusion.”
Global BPO Organisation
“Our day-to-day job became much simpler and tracking of our technicians’ job is now so much more easier with the mobile integrated CRM system developed by Daythree for our companies in Singapore and Malaysia.”
Consumer Electronics Organisation
“Daythree took great pains to understand our business operations to provide inbound contact management services. It’s been over 3 years now and our customers are very satisfied with the professionalism maintained by the team.”
Chief Executive Officer
Health Tech Organisation
“Daythree has been extremely supportive from the time we started this process, ensuring the program kicked-off in record time and sharing their know-how with us to ensure smooth running of the operations. It is not just the management of the operations, but also in improving workflows and managing the expectation of all stakeholders. Daythree has been proactive in keeping us informed on the progress of the program, which is immensely helpful in managing our stakeholders. The partnership experience is truly delightful.”
Head of Section
Regional Telecommunications Organisation